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Features

Powerful Features for Smart Customer Management

Our enterprise AI platform brings together intelligent tools to help you capture, qualify, and convert every customer interaction. From lead generation to sales closing, every feature is designed to maximize your revenue potential.

AI Agents

Effortless Customer Conversations at Your Fingertips

Our AI-powered agents handle customer inquiries automatically across voice and chat, qualify leads intelligently, and provide real-time insights to keep your sales pipeline flowing.

Voice & Chat Agents

Handle both phone calls and chat conversations with industry-trained AI.

Voice & Chat Agents

Handle both phone calls and chat conversations with industry-trained AI.

Voice & Chat Agents

Handle both phone calls and chat conversations with industry-trained AI.

24/7 Availability

Never miss a customer inquiry, whether they call, chat, or message.

24/7 Availability

Never miss a customer inquiry, whether they call, chat, or message.

24/7 Availability

Never miss a customer inquiry, whether they call, chat, or message.

Smart Routing & Handoffs

Direct inquiries intelligently and escalate to humans when needed.

Smart Routing & Handoffs

Direct inquiries intelligently and escalate to humans when needed.

Smart Routing & Handoffs

Direct inquiries intelligently and escalate to humans when needed.

Conversation Analytics

Track performance across all channels with detailed insights to optimize conversions.

Conversation Analytics

Track performance across all channels with detailed insights to optimize conversions.

Conversation Analytics

Track performance across all channels with detailed insights to optimize conversions.

Omnichannel Engagement

Unified Customer Communications Across Every Channel

CiaraAI's unified inbox centralizes all customer touchpoints - calls, chats, emails, and social media - into one intelligent interface for seamless interaction management.

Unified Inbox

Consolidate emails, social media, live chats, and calls into one platform.

Unified Inbox

Consolidate emails, social media, live chats, and calls into one platform.

Unified Inbox

Consolidate emails, social media, live chats, and calls into one platform.

Multi-Channel AI Agents

Deploy intelligent agents across website chat, WhatsApp, Facebook, and Instagram.

Multi-Channel AI Agents

Deploy intelligent agents across website chat, WhatsApp, Facebook, and Instagram.

Multi-Channel AI Agents

Deploy intelligent agents across website chat, WhatsApp, Facebook, and Instagram.

Seamless Handoffs

Smooth transitions between AI agents and human team members when needed.

Seamless Handoffs

Smooth transitions between AI agents and human team members when needed.

Seamless Handoffs

Smooth transitions between AI agents and human team members when needed.

Consistent Experience

Maintain your brand voice and service quality across all customer touchpoints.

Consistent Experience

Maintain your brand voice and service quality across all customer touchpoints.

Consistent Experience

Maintain your brand voice and service quality across all customer touchpoints.

Smart Lead Management

Advanced Lead Capture and Qualification

Enhance lead acquisition and management with customizable tools and AI scoring to prioritize high-value prospects and convert more opportunities into sales.

Customizable Lead Forms

Create tailored capture forms that integrate seamlessly with your website and workflows.

Customizable Lead Forms

Create tailored capture forms that integrate seamlessly with your website and workflows.

Customizable Lead Forms

Create tailored capture forms that integrate seamlessly with your website and workflows.

AI Lead Scoring

Automatically analyze and prioritize leads based on interaction quality and buying intent.

AI Lead Scoring

Automatically analyze and prioritize leads based on interaction quality and buying intent.

AI Lead Scoring

Automatically analyze and prioritize leads based on interaction quality and buying intent.

Efficient Lead Management

Organize, track, and nurture prospects through your entire sales pipeline.

Efficient Lead Management

Organize, track, and nurture prospects through your entire sales pipeline.

Efficient Lead Management

Organize, track, and nurture prospects through your entire sales pipeline.

Smart Follow-Up Recommendations

Get AI-powered suggestions for the best next actions to move leads forward.

Smart Follow-Up Recommendations

Get AI-powered suggestions for the best next actions to move leads forward.

Smart Follow-Up Recommendations

Get AI-powered suggestions for the best next actions to move leads forward.

Contact Intelligence

Smart Customer Segmentation and Insights

CiaraAI optimizes contact and customer management, enhancing efficiency with intuitive overviews, dynamic segmentation, and complete interaction history tracking.

Enhanced Contact Visibility

Access complete customer profiles with full activity history and interaction timeline.

Enhanced Contact Visibility

Access complete customer profiles with full activity history and interaction timeline.

Enhanced Contact Visibility

Access complete customer profiles with full activity history and interaction timeline.

Dynamic Segmentation

Automatically categorize contacts based on behavior, engagement, and buying patterns.

Dynamic Segmentation

Automatically categorize contacts based on behavior, engagement, and buying patterns.

Dynamic Segmentation

Automatically categorize contacts based on behavior, engagement, and buying patterns.

Detailed Activity Tracking

Monitor all customer touchpoints including calls, chats, emails, and scheduled meetings.

Detailed Activity Tracking

Monitor all customer touchpoints including calls, chats, emails, and scheduled meetings.

Detailed Activity Tracking

Monitor all customer touchpoints including calls, chats, emails, and scheduled meetings.

Customer Journey Mapping

Visualize each contact's progression through your sales and support processes.

Customer Journey Mapping

Visualize each contact's progression through your sales and support processes.

Customer Journey Mapping

Visualize each contact's progression through your sales and support processes.

Actionable Analytics

Data-Driven Insights for Better Decisions

CiaraAI's advanced analytics offers actionable insights, enhancing decisions by tracking performance and simplifying data to identify growth opportunities.

Predictive Analytics

Forecast customer behavior and identify the best prospects for your sales team.

Predictive Analytics

Forecast customer behavior and identify the best prospects for your sales team.

Predictive Analytics

Forecast customer behavior and identify the best prospects for your sales team.

Operational Efficiency

Track agent performance, response times, and conversion rates across all channels.

Operational Efficiency

Track agent performance, response times, and conversion rates across all channels.

Operational Efficiency

Track agent performance, response times, and conversion rates across all channels.

Real-Time Dashboards

Monitor live metrics and KPIs to make immediate optimizations to your processes.

Real-Time Dashboards

Monitor live metrics and KPIs to make immediate optimizations to your processes.

Real-Time Dashboards

Monitor live metrics and KPIs to make immediate optimizations to your processes.

Growth Opportunity Identification

Discover patterns and trends that reveal new revenue opportunities in your business.

Growth Opportunity Identification

Discover patterns and trends that reveal new revenue opportunities in your business.

Growth Opportunity Identification

Discover patterns and trends that reveal new revenue opportunities in your business.

Access Control

Roles and Permissions Management

Customize access with detailed roles and permissions to enhance security, compliance, and adaptable workflow management across your entire team.

Customized Access Control

Define exactly what each team member can see and do within the platform.

Customized Access Control

Define exactly what each team member can see and do within the platform.

Customized Access Control

Define exactly what each team member can see and do within the platform.

Role-Specific Permissions

Create tailored permission sets for sales reps, managers, admins, and support staff.

Role-Specific Permissions

Create tailored permission sets for sales reps, managers, admins, and support staff.

Role-Specific Permissions

Create tailored permission sets for sales reps, managers, admins, and support staff.

Team Management Tools

Easily invite teammates and assign appropriate access levels for seamless collaboration.

Team Management Tools

Easily invite teammates and assign appropriate access levels for seamless collaboration.

Team Management Tools

Easily invite teammates and assign appropriate access levels for seamless collaboration.

Security & Compliance

Maintain data protection standards with granular control over sensitive information access.

Security & Compliance

Maintain data protection standards with granular control over sensitive information access.

Security & Compliance

Maintain data protection standards with granular control over sensitive information access.

Analyze Web Traffic

Visitor Analytics and Engagement Insights

CiaraAI's visitor analytics offers comprehensive traffic insights and key metrics to optimize engagement strategies and understand customer behavior effectively.

Real-Time Traffic Analysis

Monitor website visitors, page views, and user behavior as it happens.

Real-Time Traffic Analysis

Monitor website visitors, page views, and user behavior as it happens.

Real-Time Traffic Analysis

Monitor website visitors, page views, and user behavior as it happens.

Detailed Engagement Metrics

Track bounce rates, session duration, and conversion paths to optimize user experience.

Detailed Engagement Metrics

Track bounce rates, session duration, and conversion paths to optimize user experience.

Detailed Engagement Metrics

Track bounce rates, session duration, and conversion paths to optimize user experience.

Visitor Journey Mapping

Understand how prospects navigate your site and where they engage with AI agents.

Visitor Journey Mapping

Understand how prospects navigate your site and where they engage with AI agents.

Visitor Journey Mapping

Understand how prospects navigate your site and where they engage with AI agents.

Performance Optimization

Identify high-performing pages and optimize low-converting areas for better results.

Performance Optimization

Identify high-performing pages and optimize low-converting areas for better results.

Performance Optimization

Identify high-performing pages and optimize low-converting areas for better results.

We Build with a Security-First Mindset

Rest assured, CiaraAI safeguards your sensitive data, offering a platform that seamlessly integrates robust security into every interaction.

Start Capturing Revenue

Ready to transform your customer experience?

Easy Setup

Connect your business systems, configure your AI agents, and start capturing leads right from your first call.

Your Business Growth Starts Here

Whether you're qualifying leads, booking appointments, or closing sales, our AI workforce helps you convert every inquiry into opportunity.

Works Across All Channels

Handle customer inquiries from phone, chat, email, and social media, ensuring you stay responsive wherever customers reach out.

How it works

Book a demo

Live in 7 days

Integration Assistance

ROI guaranteed

Start Capturing Revenue

Ready to transform your customer experience?

Easy Setup

Connect your business systems, configure your AI agents, and start capturing leads right from your first call.

Your Business Growth Starts Here

Whether you're qualifying leads, booking appointments, or closing sales, our AI workforce helps you convert every inquiry into opportunity.

Works Across All Channels

Handle customer inquiries from phone, chat, email, and social media, ensuring you stay responsive wherever customers reach out.

How it works

Book a demo

Live in 7 days

Integration Assistance

ROI guaranteed

Start Capturing Revenue

Ready to transform your customer experience?

Easy Setup

Connect your business systems, configure your AI agents, and start capturing leads right from your first call.

Your Business Growth Starts Here

Whether you're qualifying leads, booking appointments, or closing sales, our AI workforce helps you convert every inquiry into opportunity.

Works Across All Channels

Handle customer inquiries from phone, chat, email, and social media, ensuring you stay responsive wherever customers reach out.

How it works

Book a demo

Live in 7 days

Integration Assistance

ROI guaranteed